Prezentarea companiei
Procesul de recrutare
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Job: Regional IT Support Officer (Bucuresti) 2 Martie 2010 |
Companie: Lasting
Site web: www.lasting.com
In vederea extinderii echipei, Lasting - companie din Topul Deloitte Technology Fast 500 EMEA - cauta sa integreze in echipa sa un Regional IT Support Officer.
Sub indrumarea unui Team Leader IT Support, veti fi responsabil de:
- Asistenta de prim nivel prin solutionarea problemele utilizatorilor de la distanta, prin telefon, e-mail, sau prin interventie pentru probleme legate de birou ( hardware, software);
- Asistenta de prim nivel pentru echipamentul de retea activ in sucursalele din regiune;
- Asistenta de prim nivel pentru problemele de telefonie, in sucursalele din regiune;
- Efectuarea de modificari de software sau hardware la cererea supervizorului;
- Instalarea si configurarea de statii de lucru, laptop-uri sau orice alte configuratii PC speciale oferind copii de siguranta ale datelor, daca este cazul;
- Raportarea problemelor nesoluţionate supervizorului direct;
- Sprijinirea echipelor de IT Infrastructure si IT Communication si expedierea cererilor de asistenta din afara expertizei proprii, pentru asistenta de nivelul doi acordata filialelor care sunt in responsabilitatea acestora;
- Sprijinirea consultantilor si a furnizorilor pentru toate actiunile IT legate de sucursalele care se afla in responsabilitatea acestora;
- Gestionarea resurselor IT (hardware si software);
- Stabilirea configuratiei corecte de hardware si software pe baza nevoilor utilizatorilor.
- Absolvent al unei facultati de profil sau student in an terminal;
- Obligatoriu cunoasterea limbii engleze;
- Experienta minima pe un post similar: 2 ani;
- Experienta in domeniul bancar constituie avantaj;
- Detinerea de permis de conducere;
- Cunostinte de PC Hardware, sisteme de operare, retelistica, TCP/IP, telefonie TDM/ VoIP;
- Persoana dinamica si riguroasa, orientata spre rezolvarea problemelor.
8 Comentarii: “Job: Regional IT Support Officer (Bucuresti)”
1 Trackback: “Job: Regional IT Support Officer (Bucuresti)”
- People Centric - Efficient IT Recruitment - Matching: 12 Martie 2010 à 11:14
[...] Anunt: Regional IT Support Officer (Bucuresti) CV: IT Support Acest CV si 6 altele corespund postului [...]
Sunt interesat in acesta pozitie
I am able to join with this job, but I am only speak english and arabic. if you want to contact me via mail or phone.
Mail: gadahmed@live.com
Phone: +20109307775
Buna ziua,
Sunt interesata de aceasta pozitie.
Numai bine,
Gina-Zaharia
ARIF HASAN
Career Statement: Seeking challenging position as a resourceful leader adept at implementing
image-based business development programs with focus on strategies to develop new/existing
Information Technology platform with upgraded technology & contribute to revenue growth.
Expertise: Technology Presales, Business Development & Promotion, IT Operation, Monitoring Distribution Channel & Customer Relation, Business & System Analysis, LAN/WAN networking.
Segment Knowledge: Government, MNC & Groups, Manufacturing, Construction, Financials, Transport, Ports, Healthcare, Education, Services, Oil&Gas, Support & Consultancy.
Experience
(10 + years of Professional Experience)
1. Position: Manager (Corporate Sales Account), Location: ETA Infotech, Dubai
Duration: Oct, 2008-Current, Specialization: Corporate sales (ERP & Infrastructure)
Responsibilities:
• Turnkey IT solutions selling including ERP, Banking, Transport, Healthcare, Education, Ports, Professional services, BI & Infrastructure for Govt and MNC’s.
• To accomplish market dominance from present market leadership
• To plan, build and deliver even greater value to customers/partners
• To win new profitable business in new markets/new geographies
• Realize Business adaptability and financial strength to engage new solution
• Ensure quality with the team in Business & System analysis for ERP, CRM & e-commerce projects.
• Manage Channels for Emerging markets.
2.Position: Territory Representative, Location: ORACLE corporation, Singapore
Duration: Dec, 2006-Jun,2008, Specialization: Overall Sales, Channel & Marketing
Responsibilities:
• Focus on Sales Target & Analysis business process for region through channels.
• Understand IT infrastructure and collaboration with Marketing, Sales & Support team.
• Suggest different solutions with competitive view for higher ROI.
• Provide full satisfaction to all customers by regarding product availability, delivery,
• complaint handling, Solution availability & Channel readiness.
• Customer satisfaction, technical support
Achievement:
Awarded “Best City of the Year in South East Asia” for in 2007. Business
analysis for 130 enterprise client on Database solution, Business solutions & ERP software
implementation. Sales Channel engineering & overseas collaboration for support.
3. Position: Partner Account Manager, Location: MICROSOFT, MDP Bangladesh
Duration: Jul, 2004-Nov, 2006, Specialization: Product promotion & Technology Support
Responsibilities:
• Market Development & New Business solution overview for different companies.
• Channel management and planning.
• ISV empowerment for solution based software.
• Conduct Training & Seminar for Partners and Clients.
• New partner engagement & Channel sales.
• Partner awareness on new version and train them for market.
• Technical Readiness of Partner Support team
• Engagement of partner in product sales through genuine channel and monitor..
• Software developer and New Market integration and roadmap
Achievement:
Channel management & Partner upgrade.
Client requirements analysis for 50 corporate clients through Partners.
ISV engagement for 50+ partners.
4. Position: IT Supervisor, Location: BRAC University
Duration: Jul, 2001-Jun, 2004, Specialization: System Design & Administration Responsibilities:
Responsibilities:
• Configure Mail &Proxy Servers and maintain existing servers.
• Plan & implement new network with Cisco devices.
• Support existing radio link and hardware.
• Administration of student management servers and Unix servers.
Network Management: Monitoring and network Load balancing and implement IDS and SNMP
devices and software. Network traffic control and firewall setup and maintenance. Implement
security and authentication and Remote network management.
Routers and Switches: Routing with Cisco routers and implementing network with switches
mainly Cisco and 3Com. Implementation of VLAN with L2 and L3 switches among different
workgroups
5. Position: Technical Account Executive (LAN, WAN, ISP), Location: BRAC BDMail
Duration: Jul, 2000-Jun, 2001, Specialization: Active/Passive Networking, Server Configuration.
Responsibilities:
• Server configuration, LAN setup, Active/Passive networking,
• IT administration and desktop security support.
• Provide the value-added service which combines business solutions.
• Account Management & Technical Upgrade.
EDUCATION
• MBA (MIS), Royal Roads University, Canada
• B.Sc in IT, by University of Greenwich, UK.
• International Advance Diploma in Information Technology, (NCC-UK)
• International Diploma in Information Technology (Programming, Database & Network)
BRAC Information Technology Institute .Dhaka, Bangladesh
• Regional Training on planning, implementation & Maintenance of Network System under
University of Colombo, Srilanka by Swedish International Development Agency Scholarship.
International Training
• Oracle Solutions ,NHTP, Oracle University, Singapore
• Mid market solutions and competitions for APAC; Oracle Singapore
• SMSP & Business Solution Consultancy, Microsoft Singapore.
• Workshop on management & Planning for IT firms in Asia-Pacific, Bangkok, Thailand
• Higher Training in ISP setup & maintenance, Bangalore, India
Professional Certificate
• Linux, MCP in Server & Exchange. CCNA
Online Training from Microsoft Internal/Partner Source/Partner University
• Designing, Deploying and Managing a Network Solution for the Medium-size Business
• Microsoft Excel & Access as database solution.
• How To Develop Vertical Markets and product promotion
• Active Directory & SSO benefits.
• Security Planning for Server and Office Systems.
• Disaster Recovery and performance optimization
• Microsoft CRM: Plan, Install, and Configure Microsoft Small Business Server Premium
• Microsoft Licensing for Small and Medium Business
• Windows Exchange Server 2003
• SQL Server 2005: Essentials for Sales Professionals
• Installation and Configuration in Microsoft CRM 3.0
• Windows Security analysis and design
• Business segment optimization for medium & small business
Part-time activities
Cricket, Golf, Snooker, Script writer, Movies, Member of Social organizations,
Member of Anti drugs, Child Labor and Acid Violence Campaign,
Run movement on literacy for under privileged children.
LANGUAGE PROFICIENCY
Fluent in English & Hindi, Bangla with high score in IELTS & TOEFL .
Behavioral Competency:
A = Achiever, Aggressive, Winner; E = Energetic, self motivated ; I = Initiative, Integrity, Creative; O = Ownership, Visionary, Results oriented; U = United, Team player.
BIOGRAPHY
Sex: MALE;
DoB: November 12th 1981;
REFERENCES: Available upon request.
@Sebastian Cucia: va invitam sa ne trimiteti CV-ul dvs. actualizat si detaliat la adresa jobs@people-centric.ro.
Multumesc,
Roxana, People Centric
@Ahmed Gad: We are looking for a candidate suited for this position that doesn’t have to relocate. We will keep you posted though with the career opportunities that match your profile.
Thank you,
Roxana, People Centric
@Gina Zaharia: Multumim pentru interesul acordat oportunitatilor de angajare propuse de People Centric. Ne puteti trimite CV-ul dvs. pe adresa jobs@people-centric.ro.
O zi buna,
Roxana, People Centric
@Arif Hasan: Thank you for your comment. If you have a working experience in Romania and the necessary papers, kindly send us your application for further consideration at jobs@people-centric.ro.
Best regards,
Roxana, People Centric